Chapter 19

the small things in life

02/11/26

When I was younger, I did not place much importance on the “small things” in life. However, as I grew older, I came to realize that these seemingly minor moments often carry far more significance than I once acknowledged.

Consider the experience of walking into a retail store and asking a staff member for assistance, only to be met with a monotone greeting and no smile. Many of us have encountered this situation. While it is important to recognize that everyone faces their own challenges, a simple smile or a more positive greeting can meaningfully influence a customer’s experience. Would such an interaction ultimately determine whether I make a purchase? Perhaps, perhaps not. Nevertheless, it helps set a welcoming tone and may encourage consideration of a purchase, or at the very least, brighten someone’s day.

I recognize that not everyone naturally maintains an optimistic outlook. Still, as this example illustrates, making small, intentional changes can have a significant impact. The influence of these “small things” in life is often underestimated.

Every moment spent with loved ones and friends holds value, as we can never predict the challenges life may present. Taking a few minutes each day to reflect on our interactions—and the effect they may have on others—can foster greater awareness and appreciation. Paying attention to life’s smaller moments is essential, as they may otherwise pass by unnoticed.

written by: dustin devos